Our Story

About Custom Byte

West Jordan's trusted IT partner — delivering enterprise-grade technology solutions built for local businesses.

Custom Byte IT Solutions

Who We Are

Built on Trust & Technical Excellence

Custom Byte was founded with a simple belief: every business deserves the same quality of IT support that large enterprises enjoy — without the enterprise price tag. We partner with small and medium-sized businesses across the Salt Lake Valley to keep their technology running, their data secure, and their teams productive.

Led by Donny Hansen, our team brings deep technical expertise and a genuine commitment to understanding each client's unique needs. We don't believe in one-size-fits-all solutions. Every recommendation we make is tailored to your specific goals, budget, and growth plans.

Whether you need an emergency fix right now or a long-term managed IT partner, Custom Byte is ready to help.

100%Client Satisfaction Focus
24/7Remote Support Available
SMBSpecialist
LocalWest Jordan, Utah

What Drives Us

Our Core Values

Everything we do is guided by these principles — they shape how we work with clients, solve problems, and build lasting relationships.

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Honest Partnership

We tell you what you need to hear, not what you want to hear. Transparent pricing, clear communication, and no hidden fees — ever.

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Rapid Response

Technology problems don't wait for convenient times. We respond quickly and resolve issues efficiently so your business keeps moving.

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Security First

Cyber threats are real and growing. We build security into every solution we deploy, protecting your data and your reputation.

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Growth-Focused

Your IT infrastructure should scale with your ambitions. We design solutions that grow with you, not ones that hold you back.

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Results Driven

We measure success by your outcomes — uptime, productivity, and peace of mind. Your wins are our wins.

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Continuous Learning

Technology evolves fast. We stay current with certifications, training, and industry best practices so you always get modern solutions.

The People Behind Custom Byte

Meet Our Team

Experienced IT professionals who genuinely care about your business success.

Donny Hansen

Donny Hansen

Founder & Lead IT Consultant

Donny brings years of hands-on IT experience to every client engagement. He founded Custom Byte to give local businesses the enterprise-level technology support they deserve at a price that makes sense.

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IT Support Team

Technical Specialists

Our certified technicians are available via remote support to resolve issues fast — no matter where you're working from. Friendly, patient, and thorough every time.

Credentials & Expertise

Trusted Expertise

We hold industry-recognized certifications and maintain partnerships with leading technology vendors.

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Microsoft Solutions

Microsoft 365, Azure, and Windows environments

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Cloud Platforms

AWS, Azure, and hybrid cloud architecture

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Cybersecurity

Endpoint protection, threat detection, and compliance

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Networking

Cisco, Ubiquiti, and enterprise network design

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Backup & Recovery

Business continuity planning and disaster recovery

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Remote Support

Rapid remote diagnostics and resolution tools

Ready to Work with Custom Byte?

Let's talk about your IT challenges and build a solution that fits your business perfectly.

Contact Us Today Launch Remote Support